Responsible for performing service calls including, but not limited to, troubleshooting and maintenance of fire sprinkler systems. The Fire Sprinkler Service Technician is responsible for installing and servicing the systems in the most efficient and effective manner to assure minimum downtime and maximum performance. All installations must meet the highest quality standards set forth by DynaFire, while assuring a professional and safe working environment.
• Install and service fire sprinkler systems to a wide range of clients with various applications of fire protection systems.
• Perform all tasks listed on service repairs, deficiency, and installation work orders.
• Respond to client’s service related issues effectively and promptly.
• Build and maintain a good working relationship with AHJ’s.
• Interpret shop and contract drawings regarding scope of work.
• Communicate the needs required for the scope of work to be completed on schedule.
• Train and instruct the client on proper use of all equipment installed.
• Understand and apply NFPA 13, 14, 20, 24, and 25.
• Utilize time management skills.
• Answer after hour service calls when scheduled.
• Inform management of any job related issues or concerns.
• Assist staff with design, layout, field surveys, and client meetings as needed to secure a bid.
• Provide Service Sales Representatives (SSR) with information regarding sales leads, change order opportunities, and Fire Sprinkler sales.
• Comply with all DynaFire policies and procedures.
• Acquire and maintain required equipment on the tool list.
• Follow DynaFire’s safety procedures in addition to the client’s safety program.
• Safely operate construction equipment including, but not limited to, step ladders, extension ladders, scissor lifts, hand tools, power tools, cutting tools, powder actuated tools
• Participate in training classes to grow professionally and increase one’s knowledge of the industry.
• Learn and apply DynaFire mission statement and Core Values.
Training and Certification Requirements:
• Valid Driver’s License
• Minimum of 3 years hands-on experience in fire sprinkler service
• FASA certification
• NICET Level I or the equivalent in water based systems within 24 months from date of hire
• Proficient in office hardware and software tools used by DynaFire
• Fluent in back-flow, wet system, dry system, fire pump, fire pump controller, and alarm device terminology as well as troubleshooting procedures
