We are seeking a Fire Alarm Lead Service Technician who is responsible for performing service calls including, but not limited to, the installation of DynaNet, troubleshooting and maintenance of fire alarm systems. The Fire Alarm Lead Service Technician is responsible for installing and servicing the systems in the most efficient and effective manner to assure minimum down time and maximum performance. All installations must meet the highest quality standards set forth by DynaFire, Inc., while assuring a professional and safe working environment. The ideal candidate will be detail oriented, dependable, and possess great interpersonal and problem solving skills.
- Responds to customer’s service related issues promptly and must have the ability to effectively deal with customers, some that will require high levels of patience’s.
- Maintain the ability to effectively communicate the needs required to complete DynaFire’s scope of work to all parties responsible for portions effecting the timely completion of that scope.
- Assistthe DynaFire’s Sales and Estimating staff with information leading to additional sales, change order opportunities and DynaNet sales.
- Responsible for, but not limited to the mobilization, wiring, device trim, final hookup, troubleshooting, testing, and final inspection of fire alarm equipment for new jobs.
- To operate, test, trouble shot, program fire alarm systems and documentation required to meet all applicable industry codes and standards.
- The ability to effectively hand and computer program fire alarm panels commonly installed by DynaFire.
- Follow all DynaFire’s policies and procedures.
- Interface with DynaFire Engineering department to create accurate Documentation.
- Responsible for handling warranty service calls on an as needed basis.
- Trains and instructs Crew Members and peers as needed.
- Trains and instructs the customer on the proper use of the equipment.
- Responsible for reading and interpreting wiring diagrams, schematics, blueprints and specifications.
- Responsible for operation of the following test equipment: Volt Meter, Ohm Meter, Oscilloscope, Multimeter, Tone Generator, and Battery Tester.
- Acquire and maintain required tools on tool list.
- Consistently analyze and update tools to maintain efficiency and examine and recommend the use and purchase of labor saving devices.
- Have a working knowledge of construction tools including but not limited to Step ladders, extension ladders, Scissor lifts, hand tools, power tools cordless tools, Powder actuated tools, cutting tools, Wire pulling devices and Fastening systems.
- To maintain a good driving record and be well groomed.
- Full compliance with DynaFire’s and customer’s safety program.
- Research and obtain information on position specific training opportunities.
- Obtain a NICET level II within one year of becoming a Fire Alarm Systems Technician.
- Regularly attend and participate in training classes or programs to increase ones knowledge and help train others.
- Other duties as required or assigned by DynaFire’s management.
- Will have the responsibility of properly caring for and maintain a laptop computer.
- Is responsible for properly updating and maintaining reports as required by management.
Training and Certification Requirements:
- Minimum of 5yrs hands on experience in Fire Service.
- Fluent with fire Alarm devices, Alarm panels, Burglar alarm systems and produce trouble shooting ability.
- NICET II Fire Alarm.
- Have a Valid Drivers License
- Proficient in DynaFire office hardware and software tools.
What we offer:
- Paid time off (PTO) and holidays.
- Comprehensive benefits package including medical, dental, and vision insurance.
- Short term and long-term disability.
- 401(k) matching.
- Employer funded life insurance.
- Opportunities for professional development and growth.
- Employee Referral Program.
About Us:
At DynaFire, we are your comprehensive partner for all fire and life safety needs. From expert support and installation to state-of-the-art sprinkler and fire alarm systems, we deliver tailored solutions to protect your business and assets. Whether you’re looking to enhance security or ensure regulatory compliance, reach out to DynaFire today for industry-leading solutions and exceptional service.
DynaFire is an equal employment opportunity employer dedicated to promoting an inclusive, diverse, and innovative environment for our employees. We provide all qualified applicants with employment consideration without regard to race, color, religion, sex, pregnancy, childbirth, ancestry, national origin, age, protected veteran status, marital status, genetic information, gender identity or expression, sexual orientation, disability, or any other protected status in accordance with applicable federal, state, or local laws.
